Pro Parts Delivery & Customer Relations Specialist

Advance Auto Parts Inc.; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a reliable Driver to pick, stage, and deliver automotive parts to pro customers in a fast-paced store environment.

You will also handle returns, stock inventory, and promote current sales and loyalty programs to build lasting customer relationships. The role emphasizes safe driving, efficient delivery, and a friendly, persuasive communication style to identify customer needs and recommend solutions.

Qualifications

• High school diploma or equivalent.
• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience is preferred.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Delivery board

Customer communication

Sales aptitude

Needs assessment

Walk-in customer engagement

Education

High School Diploma

Job description

Advance Auto Parts Inc. is seeking a reliable Driver to pick, stage, and deliver automotive parts to pro customers in a fast-paced store environment.

You will also handle returns, stock inventory, and promote current sales and loyalty programs to build lasting customer relationships. The role emphasizes safe driving, efficient delivery, and a friendly, persuasive communication style to identify customer needs and recommend solutions.