Pro Parts Delivery & Customer Relations Specialist

Advance Auto Parts; Montgomery (AL); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Advance Auto Parts in Montgomery, AL is seeking a Delivery Driver responsible for picking, staging and delivering parts to professional customers and maintaining relationships with major accounts. You will promote current sales and loyalty programs while ensuring accurate handling of returns and daily credit account collection.

The role requires excellent customer service, a valid driver's license and the ability to lift moderate weights.

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Excellent customer service and communication skills.
• Willingness to upsell and promote products to increase sales.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers; provide CPP with delivery insights.
• Assist in upselling and cross-selling to increase average transaction value.
• Maintain store cleanliness and organization (floors, bathrooms, facing, dusting, parking lot).
• General stocking including truck stocking and cycle counts.

Skills

Safe driving

Customer service

Sales aptitude

Delivery coordination

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts in Montgomery, AL is seeking a Delivery Driver responsible for picking, staging and delivering parts to professional customers and maintaining relationships with major accounts. You will promote current sales and loyalty programs while ensuring accurate handling of returns and daily credit account collection.

The role requires excellent customer service, a valid driver's license and the ability to lift moderate weights.