Pro Parts Delivery & Customer Care Specialist

Advance Auto Parts Inc.; North Plainfield (NJ); On-site; USD 22,000 - 23,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and deliver parts to pro customers, handle returns, and promote current sales and loyalty programs.

You will engage with walk-in customers, stock parts, maintain store cleanliness, and work various shifts. A valid driver's license, high school diploma, and English proficiency are required; automotive parts experience is preferred.

Qualifications

• Safe driving and navigation ability.
• Friendly and persuasive communication.
• Ability to locate and stock parts.
• Sales aptitude and customer service orientation.
• Ability to identify customer needs and recommend solutions.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals.
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.

Skills

Safe driving

Customer service

English language

Navigation

Stock parts

Education

High school diploma or equivalent

Job description

Advance Auto Parts Inc. is seeking a delivery driver to pick, stage and deliver parts to pro customers, handle returns, and promote current sales and loyalty programs.

You will engage with walk-in customers, stock parts, maintain store cleanliness, and work various shifts. A valid driver's license, high school diploma, and English proficiency are required; automotive parts experience is preferred.