Pro Parts Delivery & Customer Advocate

Advance Auto Parts Inc.; Peru (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Employee discounts

Job summary

Advance Auto Parts Inc. is seeking a driver to deliver parts to pro customers and support store operations. You will pick, stage, and deliver orders while promoting current sales and loyalty programs and handling weekly flyers.

The role emphasizes safe driving, customer engagement, and accurate inventory and billing tasks. You will build relationships with Pro customers and assist in upselling to increase order values.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license with clean driving record.
• Automotive parts knowledge is preferred.

Responsibilities

• Pick, stage and deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of product inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned.

Skills

Safe driving

Communication skills

Customer service

Delivery operations

Inventory systems

Education

High school diploma

Job description

Advance Auto Parts Inc. is seeking a driver to deliver parts to pro customers and support store operations. You will pick, stage, and deliver orders while promoting current sales and loyalty programs and handling weekly flyers.

The role emphasizes safe driving, customer engagement, and accurate inventory and billing tasks. You will build relationships with Pro customers and assist in upselling to increase order values.