Pro Parts Delivery & Customer Advocate

Advance Auto Parts Inc.; Overland Park (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a driver to pick, stage, and safely deliver parts to pro customers and to pick up returns and cores. You will drop off weekly flyers and promote current sales and loyalty programs, while maintaining clean and organized stores.

The role requires safe driving, strong communication, and ability to upsell products to increase transaction value, with emphasis on customer service and inventory knowledge.

Qualifications

• Valid driver's license with acceptable driving record.
• Ability to lift up to 100 pounds with assistance.
• Strong customer service orientation and communication.
• Willingness to learn about new products and sales techniques.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers promoting current sales and loyalty programs.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness and merchandising.
• Engage with walk-in customers to understand needs and recommend parts or services.

Skills

Safe driving

Customer service

Communication

Inventory systems

Problem solving

Reading notes

Math skills

Teamwork

Education

High school diploma or equivalent

Tools

Delivery board system

Back stock inventory

Store equipment

Job description

Advance Auto Parts Inc. is seeking a driver to pick, stage, and safely deliver parts to pro customers and to pick up returns and cores. You will drop off weekly flyers and promote current sales and loyalty programs, while maintaining clean and organized stores.

The role requires safe driving, strong communication, and ability to upsell products to increase transaction value, with emphasis on customer service and inventory knowledge.