Pro Parts Delivery & Customer Advocate

Advance Auto Parts Inc.; Harrisburg (Dauphin County); On-site; USD 25,000 - 33,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a driver to pick, stage and deliver parts to pro customers, collect returns, and promote current sales and loyalty programs. You will engage with walk-in customers, upsell products, and help maintain a clean and organized store environment.

The position requires a valid driver’s license, the ability to lift up to 50 pounds, and strong English communication skills. Automotive parts experience is preferred, with daily interaction with MainStreet and National Pro

Qualifications

• Must have a valid driver's license with an acceptable driving record.
• Automotive parts experience preferred.
• Speak and write English; Spanish a plus.

Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Skills

Safe driving

Customer service

Sales aptitude

English proficiency

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

Advance Auto Parts Inc. is seeking a driver to pick, stage and deliver parts to pro customers, collect returns, and promote current sales and loyalty programs. You will engage with walk-in customers, upsell products, and help maintain a clean and organized store environment.

The position requires a valid driver’s license, the ability to lift up to 50 pounds, and strong English communication skills. Automotive parts experience is preferred, with daily interaction with MainStreet and National Pro