Pro Desk Specialist: Customer Service & Sales

Home Depot; Reading (Berks County); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team focuses on delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every step of the Pro journey, from order fulfillment to tailored delivery solutions, while building professional relationships and driving sales with product knowledge and loyalty programs.

Team members work to maintain a clean, organized, and safe environment, collaborate with colleagues, and

Responsibilities

• Assist at the Pro Desk to support professional customers
• Load materials and manage deliveries
• Provide specialized paint and product knowledge to Pro customers
• Help resolve delivery issues and communicate Home Depot advantages
• Monitor inventory and uphold store safety and organization

Job description

The Home Depot Pro Customer Service/Sales Team focuses on delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every step of the Pro journey, from order fulfillment to tailored delivery solutions, while building professional relationships and driving sales with product knowledge and loyalty programs.

Team members work to maintain a clean, organized, and safe environment, collaborate with colleagues, and