Pro Desk Sales & Service Specialist

The Home Depot; Hawthorne (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team in Hawthorne, CA focuses on delivering an exceptional experience for professional customers, including contractors and commercial clients. The role supports the Pro customer journey from order fulfillment to tailored delivery solutions, while meeting monthly sales goals and maintaining store safety and organization.

Team members collaborate to provide product knowledge, loyalty program benefits, and personalized recommendations to drive sales and

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Collaborate with team to resolve delivery issues and communicate Home Depot’s advantages over competitors.
• Monitor inventory and execute sales initiatives while upholding safety and customer service standards.

Job description

The Home Depot Pro Customer Service/Sales Team in Hawthorne, CA focuses on delivering an exceptional experience for professional customers, including contractors and commercial clients. The role supports the Pro customer journey from order fulfillment to tailored delivery solutions, while meeting monthly sales goals and maintaining store safety and organization.

Team members collaborate to provide product knowledge, loyalty program benefits, and personalized recommendations to drive sales and