Pro Desk Sales & Service Specialist

Home Depot; Dacula (GA); On-site; USD 32,000 - 43,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to providing exceptional service to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members build relationships, proactively drive sales through product knowledge, loyalty programs, and tailored recommendations,

Qualifications

• Customer service experience in retail or B2B environment.
• Ability to meet sales goals and work with diverse customers.
• Strong communication and problem-solving skills.

Responsibilities

• Assist Pro customers at the Pro Desk and on the floor.
• Support order fulfillment, loading, delivery coordination.
• Provide product recommendations and paint/product knowledge.
• Monitor inventory and support store-wide sales initiatives.

Skills

Bilingual communications

Customer service

Sales

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to providing exceptional service to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro team members build relationships, proactively drive sales through product knowledge, loyalty programs, and tailored recommendations,