Pro Customer Service & Sales Specialist

The Home Depot; Los Angeles (CA); On-site; USD 38,000 - 55,000; Full time

Job summary

The Home Depot is seeking candidates for its Pro Customer Service/Sales Team in Los Angeles. This role focuses on delivering an exceptional experience to professional customers, including contractors and commercial clients.

You will support every stage of the Pro journey, from order fulfillment to tailored delivery solutions and expert product recommendations. You will help meet monthly sales goals, assist at the Pro Desk, manage deliveries, monitor inventory, and uphold safety standards.

Qualifications

• Must deliver excellent customer service to Pro customers.
• Meet monthly sales goals and related metrics.
• Assist at the Pro Desk and with deliveries, ensuring safety and accuracy.

Responsibilities

• Assist Pro Desk with customer inquiries and orders.
• Support loading and delivery coordination.
• Maintain inventory accuracy and store cleanliness.
• Provide product recommendations based on customer needs.

Skills

Customer service

Sales

Product knowledge

Communication

Team collaboration

Bilingual communications

Job description

The Home Depot is seeking candidates for its Pro Customer Service/Sales Team in Los Angeles. This role focuses on delivering an exceptional experience to professional customers, including contractors and commercial clients.

You will support every stage of the Pro journey, from order fulfillment to tailored delivery solutions and expert product recommendations. You will help meet monthly sales goals, assist at the Pro Desk, manage deliveries, monitor inventory, and uphold safety standards.