Pro Desk Sales & Service Specialist

The Home Depot; San Carlos (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors and commercial clients, with order fulfillment, loading, and tailored delivery solutions. Team members build relationships, drive sales through knowledge and loyalty programs, and meet monthly goals while ensuring a clean, safe store environment.

Bilingual skills may be preferred at some locations. Pro Desk interactions, delivering product knowledge for paint and related products, and

Qualifications

• Experience in retail or service environments is advantageous.
• Ability to build relationships with Pro customers and understand professional needs.
• Comfort with guiding customers through product selections and delivery options.

Responsibilities

• Assist Pro customers at the Pro Desk with product recommendations and order fulfillment.
• Support loading, deliveries, and safe handling of materials.
• Develop professional relationships with contractors, property owners, and commercial clients.
• Collaborate with team to monitor inventory and execute sales initiatives.
• Provide knowledgeable, courteous service and communicate Home Depot advantages to customers.

Skills

Customer service

Sales

Bilingual (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors and commercial clients, with order fulfillment, loading, and tailored delivery solutions. Team members build relationships, drive sales through knowledge and loyalty programs, and meet monthly goals while ensuring a clean, safe store environment.

Bilingual skills may be preferred at some locations. Pro Desk interactions, delivering product knowledge for paint and related products, and