Pro Desk Sales & Service Specialist

The Home Depot; Antioch (TN); On-site; USD 23,000 - 33,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales team member in Antioch, TN. This role focuses on enhancing the customer experience for professional clients such as contractors and property owners. Key responsibilities include building relationships with Pro customers, driving sales through expert product recommendations, and meeting monthly sales goals. Team collaboration is essential to ensure inventory monitoring and high standards of service. Bilingual skills may be an advantage depending on customer needs.

Qualifications

• Proficiency in building and maintaining professional customer relationships.
• Strong sales skills with experience in driving sales initiatives.
• Ability to assist customers in a variety of tasks including product knowledge.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge and loyalty programs.
• Meet monthly sales goals and metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate with teammates to ensure a safe environment.
• Monitor inventory and uphold customer service standards.

Skills

Bilingual communications skills

Customer relationship building

Sales proficiency

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales team member in Antioch, TN. This role focuses on enhancing the customer experience for professional clients such as contractors and property owners. Key responsibilities include building relationships with Pro customers, driving sales through expert product recommendations, and meeting monthly sales goals. Team collaboration is essential to ensure inventory monitoring and high standards of service. Bilingual skills may be an advantage depending on customer needs.