Pro Customer Service & Sales Specialist

The Home Depot; Sevierville (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

A leading home improvement retailer is looking for a dedicated Pro Customer Service/Sales team member in Sevierville, TN. This role focuses on providing exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales through product knowledge, and ensuring customer satisfaction by maintaining a clean and organized environment. Candidates should possess a strong customer service orientation and relevant product knowledge. Bilingual skills may be preferred.

Qualifications

• Strong ability to deliver exceptional service to Pro customers.
• Product knowledge relevant to pro customers for tailored recommendations.
• Bilingual communications skills preferred based on customer need.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Build professional relationships with Pro customers.
• Meet monthly sales goals in the store.
• Collaborate to maintain a clean and safe environment.
• Resolve delivery issues effectively.
• Monitor inventory and uphold high standards.

Skills

Customer service orientation

Product knowledge

Bilingual communication skills

Job description

A leading home improvement retailer is looking for a dedicated Pro Customer Service/Sales team member in Sevierville, TN. This role focuses on providing exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales through product knowledge, and ensuring customer satisfaction by maintaining a clean and organized environment. Candidates should possess a strong customer service orientation and relevant product knowledge. Bilingual skills may be preferred.