Pro Desk: Elevate Customer Service & Sales

The Home Depot; Brentwood (TN); Sur place; USD 30 000 - 50 000; Plein temps

Résumé du poste

A leading home improvement retailer in Brentwood, TN, is looking for a Pro Customer Service/Sales Team member to deliver an exceptional experience for professional customers including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales through product knowledge and tailored recommendations. The ideal candidate should maintain professional relationships with customers, meet sales goals, and support store initiatives, with bilingual communication skills being a plus.

Qualifications

• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Responsabilités

• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Build and maintain professional relationships with Pro customers and proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Support the team in maintaining a clean, organized, and safe environment; collaborate to resolve delivery issues.
• Monitor inventory and participate in sales initiatives to uphold high standards of customer service and safety.
• Communicate Home Depot’s advantages over competitors to Pro customers.

Description du poste

A leading home improvement retailer in Brentwood, TN, is looking for a Pro Customer Service/Sales Team member to deliver an exceptional experience for professional customers including contractors and commercial clients. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales through product knowledge and tailored recommendations. The ideal candidate should maintain professional relationships with customers, meet sales goals, and support store initiatives, with bilingual communication skills being a plus.