Pro Desk: Sales & Service Expert

The Home Depot; Boise (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Boise, Idaho, is looking for Pro Customer Service/Sales Team members dedicated to delivering an exceptional experience for professional customers. Responsibilities include assisting at the Pro Desk, managing deliveries, and building professional relationships with Pro clients. Candidates should have strong product knowledge and communication skills, and ideally be bilingual. This role supports store goals through effective sales strategies and maintaining high standards of service.

Qualifications

• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Responsibilities

• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Build and maintain professional relationships with Pro customers and proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Support the team in maintaining a clean, organized, and safe environment; collaborate to resolve delivery issues.
• Monitor inventory and participate in sales initiatives to uphold high standards of customer service and safety.
• Communicate Home Depot’s advantages over competitors to Pro customers.

Job description

A leading home improvement retailer in Boise, Idaho, is looking for Pro Customer Service/Sales Team members dedicated to delivering an exceptional experience for professional customers. Responsibilities include assisting at the Pro Desk, managing deliveries, and building professional relationships with Pro clients. Candidates should have strong product knowledge and communication skills, and ideally be bilingual. This role supports store goals through effective sales strategies and maintaining high standards of service.