Pro Desk: Expert Service & Sales for Pros

The Home Depot; Hermitage (Mercer County); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, supporting every stage of the Pro journey from efficient order fulfillment and safe loading to tailored delivery solutions.

Team members build professional relationships with Pro customers, proactively drive sales, provide product knowledge, and uphold safety and store standards while collaborating to achieve monthly targets.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build professional relationships with Pro customers.
• Strong communication and product knowledge.
• Ability to meet monthly sales goals.
• Team-oriented with focus on store cleanliness and safety.

Responsibilities

• Assist Pro customers at the Pro Desk.
• Process orders and coordinate deliveries for Pro customers.
• Provide product recommendations and detailed information on products and services.
• Maintain a clean, organized, and safe store environment.
• Collaborate with teammates to resolve delivery issues and support sales initiatives.

Skills

Customer service

Sales

Product knowledge

Team collaboration

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, supporting every stage of the Pro journey from efficient order fulfillment and safe loading to tailored delivery solutions.

Team members build professional relationships with Pro customers, proactively drive sales, provide product knowledge, and uphold safety and store standards while collaborating to achieve monthly targets.