Pro Customer Service & Sales Specialist for Pros

The Home Depot; Mentor (OH); On-site; USD 40,000 - 65,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics, whether assisting at the Pro Desk, loading

Qualifications

• The role involves assisting Pro customers with order fulfillment, product knowledge, and tailored recommendations.
• Team members support while meeting monthly sales goals and other performance metrics.

Responsibilities

• Assist Pro customers at the Pro Desk and with loading materials.
• Support deliveries, resolve delivery issues, and communicate advantages over competitors.
• Monitor inventory and execute sales initiatives to drive store goals.
• Maintain a clean, organized and safe environment through teamwork.

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience to professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics, whether assisting at the Pro Desk, loading