Pro Desk Sales & Service Specialist

The Home Depot; Lee's Summit (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients, by supporting every stage of the Pro customer journey with efficient order fulfillment, safe loading, and tailored delivery solutions.

Pro team members build and sustain professional relationships, proactively drive sales through product knowledge and loyalty programs, and meet monthly sales goals while maintaining high

Qualifications

• Experience in customer service or sales roles.
• Ability to meet monthly sales goals and store metrics.
• Strong communication and product knowledge.

Responsibilities

• Assist Pro customers at the Pro Desk and on the floor.
• Process orders, arrange deliveries, and resolve issues.
• Maintain a clean, safe store environment and monitor inventory.

Skills

Customer service

Sales

Team collaboration

Product knowledge

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients, by supporting every stage of the Pro customer journey with efficient order fulfillment, safe loading, and tailored delivery solutions.

Pro team members build and sustain professional relationships, proactively drive sales through product knowledge and loyalty programs, and meet monthly sales goals while maintaining high