Pro Desk: Expert Customer Service & Sales

The Home Depot; Denver (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking a Customer Service/Sales Team member in Denver, Colorado. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, building relationships, driving sales through expert product knowledge, and meeting performance metrics. The ideal candidate should have experience in customer service, strong communication skills, and the ability to work collaboratively within a team. Bilingual communication skills may be preferred based on customer needs.

Qualifications

• Experience in customer service or sales roles preferred.
• Ability to provide tailored recommendations to professional customers.
• Respect for safety and compliance in a store environment.

Responsibilities

• Assist at the Pro Desk, loading materials, and managing deliveries.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other performance metrics.
• Collaborate to maintain a safe and organized environment.
• Monitor inventory and support sales initiatives.

Skills

Expert product knowledge

Strong communication

Relationship-building

Job description

A leading home improvement retailer is seeking a Customer Service/Sales Team member in Denver, Colorado. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, building relationships, driving sales through expert product knowledge, and meeting performance metrics. The ideal candidate should have experience in customer service, strong communication skills, and the ability to work collaboratively within a team. Bilingual communication skills may be preferred based on customer needs.