Pro Desk: Elevate Customer Service & Sales

The Home Depot; Kyle (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

A home improvement retailer in Texas is seeking a member for its Pro Customer Service/Sales Team. The position involves assisting customers at the Pro Desk, driving sales through product knowledge and building relationships with professional customers. Responsibilities include managing deliveries, maintaining inventory, and ensuring a clean, organized, and safe environment. Candidates should possess bilingual communication skills, as needed. This role offers an opportunity to support store goals while delivering exceptional customer service.

Qualifications

• Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Responsibilities

• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Build and maintain professional relationships with Pro customers and proactively drive sales using product knowledge, loyalty programs, and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Support the team in maintaining a clean, organized, and safe environment; collaborate to resolve delivery issues.
• Monitor inventory and participate in sales initiatives to uphold high standards of customer service and safety.
• Communicate Home Depot’s advantages over competitors to Pro customers.

Job description

A home improvement retailer in Texas is seeking a member for its Pro Customer Service/Sales Team. The position involves assisting customers at the Pro Desk, driving sales through product knowledge and building relationships with professional customers. Responsibilities include managing deliveries, maintaining inventory, and ensuring a clean, organized, and safe environment. Candidates should possess bilingual communication skills, as needed. This role offers an opportunity to support store goals while delivering exceptional customer service.