Pro Desk: Customer Service & Sales Specialist

The Home Depot; City of Olean (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A major home improvement retailer in New York seeks dedicated individuals for the Pro Customer Service/Sales Team. This full-time position focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities involve assisting at the Pro Desk, managing orders, and providing tailored product recommendations while achieving sales goals. Collaboration within the team ensures customer satisfaction and operational success. Bilingual skills may be preferred at specific locations.

Qualifications

• Strong understanding of customer needs for tailored service.
• Ability to meet monthly sales goals and other performance metrics.
• Experience in managing client relationships and providing product recommendations.

Responsibilities

• Assist Pro customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives effectively.
• Ensure a clean, organized, and safe environment for customers.

Skills

Bilingual communication

Product knowledge

Sales skills

Customer service

Job description

A major home improvement retailer in New York seeks dedicated individuals for the Pro Customer Service/Sales Team. This full-time position focuses on delivering exceptional service to professional customers, including contractors and property owners. Responsibilities involve assisting at the Pro Desk, managing orders, and providing tailored product recommendations while achieving sales goals. Collaboration within the team ensures customer satisfaction and operational success. Bilingual skills may be preferred at specific locations.