Pro Desk: Customer Service & Sales Expert

The Home Depot; Pittsfield (MA); On-site; USD 19,000 - 25,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales team member to deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales through product knowledge, and ensuring successful order fulfillment and loading. Ideal candidates should have strong sales and customer service skills, with bilingual abilities preferred in certain locations. Join us to help ensure each customer project is a success.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Experience in sales and achieving performance goals.
• Knowledge of product offerings and delivery solutions.

Responsibilities

• Assist professional customers at the Pro Desk.
• Drive sales by leveraging product knowledge and loyalty programs.
• Ensure efficient order fulfillment and safe loading of materials.

Skills

Bilingual communication skills

Sales proficiency

Product knowledge

Customer service skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales team member to deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales through product knowledge, and ensuring successful order fulfillment and loading. Ideal candidates should have strong sales and customer service skills, with bilingual abilities preferred in certain locations. Join us to help ensure each customer project is a success.