Pro Desk: Customer Service & Sales Expert

Home Depot; Louisiana (MO); On-site; USD 32,000 - 54,000; Full time

Job summary

Home Depot in the United States seeks a Pro Customer Service/Sales Team member to support professional customers across the Pro journey, from order fulfillment to tailored delivery. You will leverage product knowledge and loyalty programs to drive monthly sales while delivering outstanding service.

Collaborate to keep the store safe, organized, and efficient. Pro Desk assistance, loading materials, managing deliveries, and knowledge of paint/products may be required at times; bilingual skills

Qualifications

• Experience helping professional customers (contractors, property owners, commercial clients).
• Ability to meet monthly sales goals and other performance metrics.
• Strong product knowledge and ability to provide tailored recommendations.

Responsibilities

• Assist Pro customers at the Pro Desk and on the floor.
• Support order fulfillment and loading of materials.
• Deliver tailored delivery solutions and product recommendations.
• Collaborate with team to maintain a clean, safe store environment.
• Monitor inventory and participate in sales initiatives.

Skills

Customer service

Sales

Product knowledge

Loyalty programs

Communication

Job description

Home Depot in the United States seeks a Pro Customer Service/Sales Team member to support professional customers across the Pro journey, from order fulfillment to tailored delivery. You will leverage product knowledge and loyalty programs to drive monthly sales while delivering outstanding service.

Collaborate to keep the store safe, organized, and efficient. Pro Desk assistance, loading materials, managing deliveries, and knowledge of paint/products may be required at times; bilingual skills