Pro Desk Sales & Service Specialist

The Home Depot; Maple Grove (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team provides specialized service to professional customers, including contractors and commercial clients. Team members support every stage of the Pro journey—from order fulfillment to tailored delivery solutions and expert product recommendations.

Team members aim to meet monthly sales goals, maintain a safe, organized store, and build strong Pro relationships. Bilingual skills may be preferred depending on location and customer needs.

Qualifications

• Experience in customer service and/or sales is preferred.
• Ability to communicate clearly with professional customers.

Responsibilities

• Provide exceptional Pro Customer Service andSales support to professional customers including contractors, property owners, and commercial clients.
• Assist with order fulfillment, loading, and tailored delivery solutions; resolve delivery issues and communicate Home Depot advantages.

Job description

The Home Depot Pro Customer Service/Sales Team provides specialized service to professional customers, including contractors and commercial clients. Team members support every stage of the Pro journey—from order fulfillment to tailored delivery solutions and expert product recommendations.

Team members aim to meet monthly sales goals, maintain a safe, organized store, and build strong Pro relationships. Bilingual skills may be preferred depending on location and customer needs.