Pro Customer Service & Sales Specialist

Home Depot; Meadowview (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Home Depot is seeking a Pro Customer Service/Sales Team member to assist professional customers, manage orders, and deliver tailored product recommendations. The role emphasizes collaboration to maintain a clean, safe store environment and meet monthly sales goals.

Candidates may benefit from bilingual communication skills, with language needs varying by location. Responsibilities include Pro Desk assistance, loading materials, and coordinating deliveries for contractor and commercial clients.

Qualifications

• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and loading materials.

Responsibilities

• Provide exceptional service to Pro customers and partners.
• Support order fulfillment, loading, and delivering materials.
• Offer tailored product recommendations and solutions for projects.
• Build and maintain relationships with Pro customers and commercial clients.
• Monitor inventory and support store initiatives while upholding safety standards.
• Resolve delivery issues and communicate Home Depot’s advantages.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Home Depot is seeking a Pro Customer Service/Sales Team member to assist professional customers, manage orders, and deliver tailored product recommendations. The role emphasizes collaboration to maintain a clean, safe store environment and meet monthly sales goals.

Candidates may benefit from bilingual communication skills, with language needs varying by location. Responsibilities include Pro Desk assistance, loading materials, and coordinating deliveries for contractor and commercial clients.