Pro Desk: Customer Service & Sales Specialist

The Home Depot; Manassas (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors, property owners, and commercial clients, through efficient order fulfillment, safe loading, and tailored delivery solutions. Team members build and maintain pro relationships, leverage product knowledge and loyalty programs to drive sales, and provide outstanding service tailored to each project needs.

At the Pro Desk, associates collaborate to keep inventory clean, organized, and safe, while

Qualifications

• Provide outstanding customer service to Pro customers.
• Meet monthly sales goals and support store initiatives.
• Communicate product knowledge and delivery options clearly.

Responsibilities

• Assist Pro customers at the Pro Desk and sales floor.
• Process orders, coordinate pickups and deliveries.
• Maintain a clean, safe, and organized service area.

Skills

Customer service

Sales

Communication

Bilingual (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors, property owners, and commercial clients, through efficient order fulfillment, safe loading, and tailored delivery solutions. Team members build and maintain pro relationships, leverage product knowledge and loyalty programs to drive sales, and provide outstanding service tailored to each project needs.

At the Pro Desk, associates collaborate to keep inventory clean, organized, and safe, while