Pro Desk: Customer Service & Sales Expert

The Home Depot; Lorain (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Lorain, Ohio. In this full-time position, you will deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include building customer relationships, assisting at the Pro Desk, and monitoring inventory. Strong product knowledge and excellent communication skills are essential for success. Join our team to drive sales and maintain high service standards.

Qualifications

• Monthly sales goals and metrics to drive sales.
• Ability to provide outstanding service based on unique project needs.
• Strong product knowledge to assist Pro customers.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Assist at the Pro Desk, load materials, and manage deliveries.
• Collaborate with team members to maintain a clean and safe environment.

Skills

Strong product knowledge

Excellent communication skills

Bilingual communication skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member in Lorain, Ohio. In this full-time position, you will deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include building customer relationships, assisting at the Pro Desk, and monitoring inventory. Strong product knowledge and excellent communication skills are essential for success. Join our team to drive sales and maintain high service standards.