Pro Desk: Customer Service & Sales for Pros

The Home Depot; Austintown (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales associate in Austintown, Ohio. This role focuses on supporting professional customers such as contractors and property owners by ensuring a successful project through effective service and product recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales to achieve monthly targets. Candidates should have strong communication skills and a commitment to excellent customer service.

Qualifications

• Experience in customer service or sales.
• Ability to meet monthly sales goals.
• Excellent communication skills.

Responsibilities

• Assist professional customers at the Pro Desk.
• Manage deliveries and resolve delivery issues.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Sales proficiency

Customer service experience

Product knowledge

Relationship building

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales associate in Austintown, Ohio. This role focuses on supporting professional customers such as contractors and property owners by ensuring a successful project through effective service and product recommendations. Responsibilities include assisting at the Pro Desk, managing deliveries, and driving sales to achieve monthly targets. Candidates should have strong communication skills and a commitment to excellent customer service.