Pro Desk: Customer Service & Sales Expert

Home Depot; Cuyahoga Falls (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer in Ohio is seeking members for the Pro Customer Service/Sales Team. The ideal candidates will be dedicated to providing exceptional service for professional customers, assisting with order fulfillment and expert product recommendations. Successful team members will work collaboratively to meet sales goals while maintaining a safe and organized environment. Bilingual communication skills are preferred for enhancing customer interactions. This role is essential for supporting projects crucial to Pro customers’ success.

Qualifications

• Ability to build and maintain professional relationships.
• Proven experience driving sales and achieving monthly goals.
• Strong product knowledge to assist Pro customers effectively.

Responsibilities

• Assist at the Pro Desk and handle customer inquiries.
• Drive sales through expert product recommendations.
• Collaborate with team members to maintain a clean and safe environment.

Skills

Customer service excellence

Product knowledge

Sales skills

Communication skills

Bilingual communication

Job description

A leading home improvement retailer in Ohio is seeking members for the Pro Customer Service/Sales Team. The ideal candidates will be dedicated to providing exceptional service for professional customers, assisting with order fulfillment and expert product recommendations. Successful team members will work collaboratively to meet sales goals while maintaining a safe and organized environment. Bilingual communication skills are preferred for enhancing customer interactions. This role is essential for supporting projects crucial to Pro customers’ success.