Pro Desk Sales & Service Specialist

The Home Depot; Maple Heights (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales team member in Ohio. You will support professional customers, including contractors and commercial clients, by guiding product selection, processing orders, and arranging tailored delivery solutions.

You will work with the team to achieve monthly sales goals while maintaining high standards of customer service and safety. Bilingual skills may be preferred depending on location.

Responsibilities

• Provide exceptional service to Pro customers across order fulfillment, delivery, and store interactions.
• Leverage product knowledge to recommend solutions and drive sales toward monthly goals.
• Maintain a clean, organized, and safe store environment with team collaboration.
• Resolve delivery issues and communicate Home Depot advantages to customers.

Job description

The Home Depot is seeking a Pro Customer Service/Sales team member in Ohio. You will support professional customers, including contractors and commercial clients, by guiding product selection, processing orders, and arranging tailored delivery solutions.

You will work with the team to achieve monthly sales goals while maintaining high standards of customer service and safety. Bilingual skills may be preferred depending on location.