Pro Desk: Customer Service & Sales Expert

The Home Depot; Glendale Heights (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, from order fulfillment to tailored delivery solutions. Team members build relationships, drive sales through loyalty programs and product knowledge, and support Pro customers through every project phase.

Team members help maintain a clean, organized, and safe store environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.

Responsibilities

• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Collaborate to monitor inventory, support store goals, and uphold customer service and safety standards.

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, from order fulfillment to tailored delivery solutions. Team members build relationships, drive sales through loyalty programs and product knowledge, and support Pro customers through every project phase.

Team members help maintain a clean, organized, and safe store environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.