Pro Customer Service & Sales Specialist

The Home Depot; Franklin (WI); On-site; USD 36,000 - 60,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment to tailored delivery solutions and expert product recommendations.

Team members are expected to meet monthly sales goals and other metrics, assist at the Pro Desk, manage deliveries, resolve issues, and help ensure a

Qualifications

• Bilingual communications skills may be preferred at certain locations; language varies.

Responsibilities

• Assist at the Pro Desk and support order fulfillment.
• Provide product recommendations and tailored delivery solutions.
• Monitor inventory and support sales initiatives.
• Ensure a clean, organized, and safe store environment.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment to tailored delivery solutions and expert product recommendations.

Team members are expected to meet monthly sales goals and other metrics, assist at the Pro Desk, manage deliveries, resolve issues, and help ensure a