Pro Customer Success & Sales Specialist

Home Depot; Covington (TN); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Job summary

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Bilingual communications skills may be preferred at certain locations.

Qualifications

• Provide exceptional service to professional customers.
• Support every stage of the Pro customer journey, including order fulfillment and tailored delivery solutions.
• Meet monthly sales goals and other metrics to drive store sales.
• Collaborate with team to maintain a clean, organized, and safe environment.
• Bilingual communications skills may be preferred at certain locations; language varies by customer need.

Responsibilities

• Deliver exceptional service to professional customers.
• Assist at the Pro Desk and loading materials.
• Support order fulfillment and delivery solutions.
• Meet monthly sales goals and other performance metrics.
• Maintain a clean, organized, and safe store environment.

Job description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Bilingual communications skills may be preferred at certain locations.