Pro Customer Service & Sales Specialist

The Home Depot; Hilliard (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales Team member to support professional customers, including contractors, property owners, and commercial clients. The role includes assisting at the Pro Desk, coordinating orders, and delivering tailored recommendations to drive sales.

Team members work to maintain a clean, safe store environment while meeting monthly sales goals and providing exceptional service based on project needs. Bilingual skills may be preferred depending on location.

Qualifications

• Prior experience delivering customer service in a retail or professional environment.
• Ability to meet sales goals and adapt to store initiatives.
• Effective communication with diverse customers including contractors and business buyers.

Responsibilities

• Assist Pro customers at the Pro Desk, answer questions, and provide product recommendations.
• Coordinate order fulfillment and delivery scheduling for professional customers.
• Support loading of materials and help maintain a safe, clean store environment.
• Build and maintain professional relationships with Pro customers and upsell when appropriate.

Skills

Customer service

Sales

Communication

Job description

The Home Depot is seeking a Pro Customer Service/Sales Team member to support professional customers, including contractors, property owners, and commercial clients. The role includes assisting at the Pro Desk, coordinating orders, and delivering tailored recommendations to drive sales.

Team members work to maintain a clean, safe store environment while meeting monthly sales goals and providing exceptional service based on project needs. Bilingual skills may be preferred depending on location.