Pro Customer Service & Sales Specialist

The Home Depot; Jackson (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Home Depot is seeking a Pro Customer Service/Sales team member to support professional customers, including contractors and commercial clients, across the full Pro journey from order fulfillment to tailored delivery solutions.

Responsibilities include meeting monthly sales goals, leveraging product knowledge, and maintaining a safe, organized store environment. Bilingual skills may be preferred at some locations to assist diverse Pro customers.

Responsibilities

• Assist Pro Desk customers and process orders efficiently.
• Load materials and help with safe, organized deliveries.
• Provide tailored product recommendations and knowledge to Pro customers.
• Build and maintain professional relationships with contractors and commercial clients.
• Monitor inventory and participate in store-wide sales initiatives.

Job description

The Home Depot is seeking a Pro Customer Service/Sales team member to support professional customers, including contractors and commercial clients, across the full Pro journey from order fulfillment to tailored delivery solutions.

Responsibilities include meeting monthly sales goals, leveraging product knowledge, and maintaining a safe, organized store environment. Bilingual skills may be preferred at some locations to assist diverse Pro customers.