Pro Customer Service & Sales Specialist for Pros

The Home Depot; Hudson (WI); On-site; USD 34,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team is seeking motivated individuals to assist professional customers, contractors, property owners, and commercial clients by delivering expert product recommendations, efficient order fulfillment, and tailored delivery solutions.

In this role you will meet monthly sales goals, help load materials, and maintain a safe, clean environment; bilingual communication may be preferred at certain locations to serve diverse customer needs.

Qualifications

• Experience delivering customer service in a fast-paced retail environment.
• Ability to meet monthly sales goals and maintain high service standards.
• Familiarity with loyalty programs and product recommendations is a plus.

Responsibilities

• Assist Pro customers at the Pro Desk and throughout the store.
• Fulfill orders, manage deliveries, and resolve delivery issues.
• Provide tailored product recommendations and upsell where appropriate.
• Collaborate with team to maintain a clean, organized, and safe store.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

The Home Depot Pro Customer Service/Sales Team is seeking motivated individuals to assist professional customers, contractors, property owners, and commercial clients by delivering expert product recommendations, efficient order fulfillment, and tailored delivery solutions.

In this role you will meet monthly sales goals, help load materials, and maintain a safe, clean environment; bilingual communication may be preferred at certain locations to serve diverse customer needs.