Pro Customer Service & Sales Specialist

The Home Depot; Wyncote (Montgomery County); On-site; USD 32,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional in-store experience for professional customers, including contractors and commercial clients, by facilitating orders and offering tailored product recommendations and delivery solutions.

Team members build Pro relationships, meet monthly sales goals, and collaborate to ensure accurate order fulfillment while maintaining a clean, safe store environment. Bilingual capabilities may be preferred at some locations.

Qualifications

• Provide exceptional service to Pro customers and build relationships.
• Assist in achieving monthly sales goals and related metrics.
• Support at the Pro Desk, loading materials, and coordinating deliveries.

Responsibilities

• Support the Pro customer journey from ordering to delivery.
• Offer product recommendations and tailored delivery solutions.
• Maintain a clean, organized, and safe store environment.

Skills

Customer service

Sales orientation

Communication

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional in-store experience for professional customers, including contractors and commercial clients, by facilitating orders and offering tailored product recommendations and delivery solutions.

Team members build Pro relationships, meet monthly sales goals, and collaborate to ensure accurate order fulfillment while maintaining a clean, safe store environment. Bilingual capabilities may be preferred at some locations.