Pro Customer Service & Sales Specialist

The Home Depot; Trumbull (CT); On-site; USD 40,000 - 52,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors, property owners, and commercial clients, through efficient order fulfillment and tailored delivery solutions.

Team members build professional relationships, drive sales with product knowledge and loyalty programs, and meet monthly goals while maintaining a clean, safe store environment. Bilingual skills may be preferred at certain locations depending on customer needs.

Qualifications

• Experience delivering customer service to professional clients.
• Ability to drive sales by leveraging product knowledge and loyalty programs.
• Collaborative team player focused on safety, organization, and resolving delivery issues.

Responsibilities

• Assist at the Pro Desk and loading materials.
• Support orders, deliveries, and tailored product recommendations for Pro customers.
• Maintain inventory accuracy and keep the store clean, organized, and safe.

Skills

Customer service

Sales skills

Product knowledge

Bilingual (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors, property owners, and commercial clients, through efficient order fulfillment and tailored delivery solutions.

Team members build professional relationships, drive sales with product knowledge and loyalty programs, and meet monthly goals while maintaining a clean, safe store environment. Bilingual skills may be preferred at certain locations depending on customer needs.