Pro Customer Service & Sales Specialist

The Home Depot; Glen Mills (Delaware County); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a full-time member for its Pro Customer Service/Sales Team. This role involves delivering outstanding service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales through product recommendations, and maintaining a clean and organized work environment. Ideal candidates will possess strong relationship-building skills and prior experience in sales or customer service. Bilingual communication skills may be preferred in certain locations.

Qualifications

• Proven ability to build and maintain professional relationships with customers.
• Experience in sales or customer service environments.
• Ability to communicate effectively and resolve customer issues.

Responsibilities

• Assist Pro customers at the Pro Desk and manage loading of materials.
• Drive sales by meeting monthly goals and metrics.
• Collaborate with team members to enhance customer experience and safety.

Skills

Customer relationship management

Sales techniques

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a full-time member for its Pro Customer Service/Sales Team. This role involves delivering outstanding service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales through product recommendations, and maintaining a clean and organized work environment. Ideal candidates will possess strong relationship-building skills and prior experience in sales or customer service. Bilingual communication skills may be preferred in certain locations.