Pro Customer Service & Sales Specialist

The Home Depot; Flint Charter Township (MI); On-site; USD 23,866 - 33,992; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales representative to deliver exceptional service to professional customers including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, offering specialized knowledge, and achieving sales goals. Candidates should possess strong interpersonal skills, customer service experience, and product knowledge, particularly in paint. This full-time role is critical for maintaining customer satisfaction and supporting store initiatives. Located in Flint Charter Township, MI.

Qualifications

• Experience in customer service or sales in a retail or professional environment.
• Ability to build professional relationships and drive sales.
• Commitment to maintaining a clean and safe working environment.

Responsibilities

• Assist at the Pro Desk with personalized service.
• Load and manage materials for delivery.
• Offer specialized paint and product knowledge.
• Build relationships with Pro customers to drive sales.
• Meet monthly sales goals.
• Collaborate to maintain a clean and organized environment.
• Resolve delivery issues.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Customer service experience

Strong product knowledge

Excellent interpersonal skills

Ability to meet sales goals

Organizational skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales representative to deliver exceptional service to professional customers including contractors and property owners. Responsibilities include assisting at the Pro Desk, managing deliveries, offering specialized knowledge, and achieving sales goals. Candidates should possess strong interpersonal skills, customer service experience, and product knowledge, particularly in paint. This full-time role is critical for maintaining customer satisfaction and supporting store initiatives. Located in Flint Charter Township, MI.