Pro Customer Service & Sales Specialist

Home Depot; Aurora (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team supports professional customers with product knowledge, tailored recommendations, and efficient order fulfillment. Team members build relationships, assist at the Pro Desk, and help with loading, deliveries, and safe store operations.

In this role, you will help meet monthly sales goals, leverage loyalty programs, and communicate Home Depot's advantages. Bilingual skills may be preferred at certain locations based on customer needs.

Qualifications

• Bilingual communications may be preferred at certain locations.

Responsibilities

• Assist professional customers (contractors, property owners, commercial clients) with product knowledge and tailored recommendations.
• Meet monthly sales goals and other metrics to drive sales.
• Assist at the Pro Desk, loading materials, managing deliveries, or offering specialized paint knowledge.
• Maintain a clean, organized, and safe store environment.

Job description

The Home Depot Pro Customer Service/Sales Team supports professional customers with product knowledge, tailored recommendations, and efficient order fulfillment. Team members build relationships, assist at the Pro Desk, and help with loading, deliveries, and safe store operations.

In this role, you will help meet monthly sales goals, leverage loyalty programs, and communicate Home Depot's advantages. Bilingual skills may be preferred at certain locations based on customer needs.