Pro Customer Service & Sales Specialist

The Home Depot; Lakewood (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Team members assist at the Pro Desk, process orders, load materials, and coordinate deliveries while applying product knowledge to drive sales and provide tailored recommendations.

Daily responsibilities include maintaining a clean, safe store environment, monitoring inventory, and supporting store goals with proactive

Qualifications

• Experience in customer service or sales.
• Ability to meet monthly sales targets.
• Excellent communication skills.

Responsibilities

• Assist at the Pro Desk for professional customers.
• Process orders and coordinate loading and deliveries.
• Provide product recommendations and tailored solutions.
• Maintain a clean, organized, and safe store environment.
• Support inventory monitoring and store initiatives.

Skills

Customer service

Sales

Product knowledge

Bilingual (preferred)

Tools

POS system

Inventory management software

Job description

The Home Depot Pro Customer Service/Sales Team delivers an exceptional experience for professional customers, including contractors, property owners, and commercial clients. Team members assist at the Pro Desk, process orders, load materials, and coordinate deliveries while applying product knowledge to drive sales and provide tailored recommendations.

Daily responsibilities include maintaining a clean, safe store environment, monitoring inventory, and supporting store goals with proactive