Pro Customer Service & Sales Specialist

Home Depot; River Ridge (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors and commercial clients, from order fulfillment to tailored delivery solutions.

Team members build relationships, leverage product knowledge and loyalty programs to drive sales, while ensuring safety and a clean store environment. Bilingual communication may be preferred depending on location and customer needs.

Qualifications

• Experience delivering strong customer service and achieving sales goals.
• Ability to communicate clearly with Pro customers and teammates.
• Knowledge of Home Depot products and services is beneficial.

Responsibilities

• Assist Pro customers at the Pro Desk with orders and questions.
• Support efficient order fulfillment and loading, and coordinate deliveries.
• Build professional relationships and drive sales through product knowledge.
• Maintain a clean, organized, and safe store environment.

Skills

Customer service

Sales

Communication

Teamwork

Product knowledge

Bilingual (preferred)

Job description

The Home Depot Pro Customer Service/Sales Team supports professional customers, including contractors and commercial clients, from order fulfillment to tailored delivery solutions.

Team members build relationships, leverage product knowledge and loyalty programs to drive sales, while ensuring safety and a clean store environment. Bilingual communication may be preferred depending on location and customer needs.