Pro Customer Service & Sales Specialist

The Home Depot; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service/Sales Team member to enhance the professional customer experience. This role involves supporting the Pro customer journey through order fulfillment, expert recommendations, and maintaining professional relationships. Candidates should be capable of meeting sales goals while upholding high standards of service and safety. Bilingual communication skills are preferred depending on location needs.

Qualifications

• Strong communication skills, preferably bilingual, depending on customer needs.

Responsibilities

• Support the Pro customer journey, fulfilling orders and providing recommendations.
• Build professional relationships with Pro customers and drive sales.
• Meet monthly sales goals and other sales metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean and safe environment.
• Monitor inventory and execute sales initiatives.

Job description

A leading home improvement retailer seeks a Pro Customer Service/Sales Team member to enhance the professional customer experience. This role involves supporting the Pro customer journey through order fulfillment, expert recommendations, and maintaining professional relationships. Candidates should be capable of meeting sales goals while upholding high standards of service and safety. Bilingual communication skills are preferred depending on location needs.