Pro Customer Service & Sales Specialist

The Home Depot; Leominster (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

A leading home improvement retailer is seeking members for their Pro Customer Service/Sales Team. In this role, you will support professional customers through efficient order fulfillment, expert product recommendations, and tailored delivery solutions. Building and maintaining strong relationships with customers is essential, along with meeting monthly sales goals. Candidates with bilingual capabilities may have an advantage in certain locations. This is a vital role in ensuring project success for Pro customers.

Qualifications

• Bilingual communications skills may be preferred at certain locations.

Responsibilities

• Support every stage of the Pro customer journey from order fulfillment to product recommendations.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and other metrics.
• Assist at the Pro Desk and manage deliveries.
• Collaborate to maintain a clean and safe environment.

Job description

A leading home improvement retailer is seeking members for their Pro Customer Service/Sales Team. In this role, you will support professional customers through efficient order fulfillment, expert product recommendations, and tailored delivery solutions. Building and maintaining strong relationships with customers is essential, along with meeting monthly sales goals. Candidates with bilingual capabilities may have an advantage in certain locations. This is a vital role in ensuring project success for Pro customers.