Pro Customer Service & Sales Specialist

The Home Depot; Whitehall (Lehigh County); On-site; USD 42,000 - 56,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers. The successful candidate will assist with order fulfillment, stock management, and provide tailored product recommendations while striving to meet sales goals. This role requires strong product knowledge and outstanding customer service skills, as well as the ability to work collaboratively in a team-oriented environment. Bilingual skills may be preferred based on customer needs.

Qualifications

• Ability to build and maintain professional relationships with customers.
• Proficient in leveraging loyalty programs and tailored recommendations.
• Experience in achieving sales goals and other metrics.

Responsibilities

• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Provide expert product recommendations and services.

Skills

Bilingual communication skills

Outstanding customer service

Product knowledge

Sales initiatives

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative to deliver exceptional service to professional customers. The successful candidate will assist with order fulfillment, stock management, and provide tailored product recommendations while striving to meet sales goals. This role requires strong product knowledge and outstanding customer service skills, as well as the ability to work collaboratively in a team-oriented environment. Bilingual skills may be preferred based on customer needs.