Pro Customer Service & Sales Specialist

The Home Depot; Quincy (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated professional for the Pro Customer Service/Sales Team. This role involves delivering exceptional service to Pro customers, managing sales initiatives, and leveraging product knowledge to meet customer needs. Team members will assist in order fulfillment, manage deliveries, and maintain high standards of safety and organization. Bilingual communication skills may be preferred based on specific customer needs in the area.

Qualifications

• Strong customer service orientation by building relationships with Pro customers.
• Ability to meet monthly sales goals through proactive sales efforts.
• Knowledge of product recommendations and delivery solutions.

Responsibilities

• Assist and support Pro customers at the Pro Desk.
• Manage materials loading and deliveries effectively.
• Collaborate with team members to maintain a safe and organized environment.

Skills

Bilingual communication skills

Customer relationship management

Sales-driven approach

Product knowledge

Job description

A leading home improvement retailer is seeking a dedicated professional for the Pro Customer Service/Sales Team. This role involves delivering exceptional service to Pro customers, managing sales initiatives, and leveraging product knowledge to meet customer needs. Team members will assist in order fulfillment, manage deliveries, and maintain high standards of safety and organization. Bilingual communication skills may be preferred based on specific customer needs in the area.