Pro Customer Service & Sales Specialist

The Home Depot; Manor (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

A major retail home improvement company is looking for members of their Pro Customer Service/Sales Team to enhance the experience for professional customers. Responsibilities include supporting order fulfillment, product recommendations, and managing deliveries, alongside meeting sales goals. Ideal candidates should possess effective communication skills, with bilingual abilities preferred depending on location. Candidates play a vital role in ensuring customer success while collaborating with team members to uphold a clean and safe environment.

Qualifications

• Bilingual communications skills may be preferred at certain locations; language varies based on customer need.

Responsibilities

• Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations.
• Build and maintain professional relationships with Pro customers; drive sales using product knowledge.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, loading materials, and managing deliveries.
• Collaborate to maintain a clean and safe environment; resolve delivery issues.
• Support store goals by monitoring inventory and executing sales initiatives.

Job description

A major retail home improvement company is looking for members of their Pro Customer Service/Sales Team to enhance the experience for professional customers. Responsibilities include supporting order fulfillment, product recommendations, and managing deliveries, alongside meeting sales goals. Ideal candidates should possess effective communication skills, with bilingual abilities preferred depending on location. Candidates play a vital role in ensuring customer success while collaborating with team members to uphold a clean and safe environment.