Pro Customer Service & Sales Specialist

The Home Depot; West Des Moines (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team to enhance the experience of professional customers. Candidates will assist with order fulfillment, manage deliveries, and drive sales through expert product knowledge and tailored recommendations. The role requires strong communication skills and the capability to meet monthly sales goals. The ideal candidate thrives in a collaborative environment, ensuring customers' projects are successful with attentive service.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to drive sales and meet monthly goals.
• Strong communication skills and teamwork.
• Proficiency in product recommendations and tailored solutions.

Responsibilities

• Deliver exceptional service to professional customers.
• Drive sales growth and achieve monthly sales metrics.
• Assist at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.

Skills

Bilingual communication skills

Customer relationship management

Sales proficiency

Product knowledge

Job description

A leading home improvement retailer is seeking members for the Pro Customer Service/Sales Team to enhance the experience of professional customers. Candidates will assist with order fulfillment, manage deliveries, and drive sales through expert product knowledge and tailored recommendations. The role requires strong communication skills and the capability to meet monthly sales goals. The ideal candidate thrives in a collaborative environment, ensuring customers' projects are successful with attentive service.