Pro Customer Service & Sales Specialist

The Home Depot; Jacksonville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Jacksonville, NC. The role involves assisting professional customers with their projects, ensuring efficient service and product knowledge to drive sales. Ideal candidates will have strong customer service skills, the ability to meet sales objectives, and a collaborative spirit to support both clients and store goals. Bilingual communication skills are a plus, tailored to customer needs.

Qualifications

• Experience in customer service and sales preferred.
• Ability to build professional relationships with customers.
• Proven ability to meet sales goals and metrics.

Responsibilities

• Assist Pro customers with orders and product recommendations.
• Ensure efficient order fulfillment and safe loading of materials.
• Monitor inventory and execute sales initiatives.

Skills

Customer service

Sales skills

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Jacksonville, NC. The role involves assisting professional customers with their projects, ensuring efficient service and product knowledge to drive sales. Ideal candidates will have strong customer service skills, the ability to meet sales objectives, and a collaborative spirit to support both clients and store goals. Bilingual communication skills are a plus, tailored to customer needs.